8 years in TP and counting - Trainer TP Employee Review

4.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

TP is indeed a great place work. I've heard higher compensation offers to other BPO company with the same scope of work that I currently have. Despite that, I still consider to stay in TP but mainly is because of the people here, from the management, leaders, security, agents, everyone.

Cons

Downside working in TP is the travel time and locations. I'm from Cavite and working in Ayala, there were times that I'm asked to report in Sucat and soon will need to report in EDSA/Octagon. No transportation allowance.

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TP Response
2y
Thank you for dropping by and providing your review. Have a great day!

Explore other reviews about TP

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to get your license.

Cons

Benefits aren't that affordable. Metric heavy

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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