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      TP

      Engaged Employer

      TP reviews

      Worst Company I’ve EVER Encountered - Customer Service Representative TP Employee Review

      1.0
      Mar 20, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Literally zero. Use and abuse their employees until people finally have to quit.

      Cons

      Absolutely nothing. This place is a joke. Every supervisor that works the WFH campaign acts like a 14 year old gossiping high school girl. Half of them never show up for work and put you with other supervisors who aren’t willing to help you. They talk poorly about the company in front of the workers. Talk poorly about other supervisors in front of the workers. They force OT. And not just a little bit. I was forced to work 75hrs in several different work weeks for “company needs”. 75hrs in one week is just about what most people work in two weeks. I was at my computer from the minute I woke up until well after 11-12pm at night. Every day. And threatened that if you don’t do this excessive OT, you’ll be fired.

      avatar
      TP Response
      3y
      We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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