Not A Company Who values their employees. - Retail Loss Prevention and Loss Investigation TP Employee Review

1.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

None, the company has not shown any endearing qualities the entire time I was there. Across All roles I worked.

Cons

Every employee who is in a production role is only seen as a seat. They do not look out for the wellbeing of their employees unless legally required to, and even then, they cut corners wherever they can. Their driving value is to look out for the bottom line, and they will spend as little as possible and avoid responsibility wherever it lets them save money. They are a predatory employer and will exhaust a workforce and adjust their standards to allow them to make as much money as possible. They do not practice the things which they advertise to their clients unless they have someone on location. If you are not in a production role, then you are held responsible for every situation where someone else drops the ball in process or procedure, taking up the slack and making sure goals are met, regardless of where the lapse occurred. There are no performance incentives, nor appreciation efforts made for support staff. They will run you into the ground and do not care about your mental health at all.

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TP Response
2y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Explore other reviews about TP

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Cons

I don’t have any cons as of yet

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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TP Response
10h
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
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