Disappointing Experience - Technical Consultant TP Employee Review

3.0
Apr 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Teleperformance often employs a diverse workforce, providing opportunities to collaborate with individuals from various backgrounds and cultures, fostering a rich and inclusive work environment.

Cons

Working at Teleperformance as a technical consultant was a thoroughly disappointing experience. From inadequate training to subpar management, this company consistently fell short of expectations. The training provided was insufficient and poorly organized. As a technical consultant, I expected comprehensive training to equip me with the necessary skills to excel in my role. Instead, training sessions were rushed, lacked depth, and left me feeling ill-prepared to handle the complexities of the job. It felt as though the company prioritized quantity over quality, resulting in a disorganized and ineffective training program.

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
4d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
4d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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