Very good and challenging - Customer Success Leader TP Employee Review

4.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good oportunities to grow even for who does not have an academic background.

Cons

Have to be ready to work under a lots of pressure and tight deadlines.

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TP Response
1y
Queremos expressar nossa sincera gratidão por você ter compartilhado sua experiência conosco no Glassdoor. Suas observações são extremamente importantes para nós, e estamos comprometidos em aprender com elas e fazer as mudanças necessárias para melhorar como empresa.

Explore other reviews about TP

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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