Teleperformance Malaysia is APAC multi-lingual hub - Operations Manager TP Employee Review

5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Diverse and Inclusive Work Environment: Teleperformance Malaysia is known for its diverse workforce, creating an inclusive atmosphere where employees from different backgrounds feel welcome and valued. Comprehensive Training Programs: New hires and current employees benefit from thorough training programs that equip them with the necessary skills and knowledge to excel in their roles. Career Growth Opportunities: The company offers numerous opportunities for career advancement and professional development, encouraging employees to grow within the organization. Employee Engagement Initiatives: Teleperformance Malaysia regularly organizes events and activities that foster team spirit and employee engagement, creating a positive work culture. Competitive Compensation and Benefits: The company provides competitive salaries and benefits packages, including health insurance, performance bonuses, and employee discounts. Supportive Management: Many employees appreciate the approachable and supportive nature of the management team, which is committed to helping employees succeed.

Cons

Long Hours: For now, im observing some positions or role may require long working hours, including overtime, which can be demanding for employees. But this can be improved by higher leadership team.

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TP Response
1y
Thank you for your candid review and honest feedback. If you have any further comments or concerns, you can always reach out to us at http://bit.ly/TPHR-newform on our website. All the best and have a nice day.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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