"Teleperformance: A Global Leader in Customer Service with a Strong Focus on Employee Development" - Customer Service Representative TP Employee Review

4.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Teleperformance is a great workplace with global opportunities, career growth, and strong training programs. They offer a diverse and inclusive environment, flexible work options, and competitive pay with good benefits. Employees enjoy a supportive team culture, recognition for their hard work, and the chance to work with advanced technology.

Cons

While Teleperformance has many benefits, there are some downsides. The workload can be high, leading to stress, especially in customer service roles. Some employees find it hard to move up in the company, and there can be a lot of pressure to meet performance targets. Management style may vary, and some workers feel they don't always get enough support. Shift work and irregular hours can affect work-life balance, and there is a high turnover rate, which can make things feel less stable.

Explore other reviews about TP

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and work life balance

Cons

No path to promotion or recognition

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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