Great place to start if you need experience - Medical Receptionist TVHC Employee Review

2.0
May 28, 2022
Recommend
CEO approval
Business Outlook

Pros

I do like that they have pretty good health insurance (medical, restricted dental and vision, and even pet!). Most of the sites have great flexibility, and the clinics will usually try to find a way to accommodate employees' schedules whenever possible. A lot of the employees at the lower level (MAs/reception) are pretty good team players and will help out coworkers at other sites if they have questions or need info. They provide some time off for continuing education, so a lot of employees here will end up transferring/rising to higher positions within the clinics. I do get some satisfaction knowing that, between different departments (medical/dental/eligibility [insurance], etc), we are helping members of the community be safe, healthy, and insured in the future. :)

Cons

We are definitely underpaid and we don't get significant raises. We get a few-cent "raise" every few years; we do get cost-of-living pay adjustments, but I wouldn't consider that a raise. A lot of the sites work a bit differently, and our call center department, which schedules a good chunk of all appointments, tends to schedule appointments incorrectly - they're just not on top of updated scheduling guidelines, which created extra work for the different sites. I say this as someone who also helped in that department - we were given information 2-3 weeks after the main sites had already implemented changes. A lot of our pediatric providers are wonderful, but most adult medicine providers are so-so, and a couple of them are almost impossible to work with. Favoritism is definitely an issue - you'll sometimes see someone getting promoted when they haven't shown any drive or reason to get promoted.

Explore other reviews about TVHC

5.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership, low drama and reasonable workload

Cons

Limit on types of procedures

3.0
Dec 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can get a lot of experience fast.

Cons

Pay, culture, lack of diversity, high turnover at all levels.

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