The CEO made us write 5 star reviews - Manager Tatcha Employee Review

1.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

You are in San Francisco, which is a great city. Luckily, there are tons of other similar companies in the area to work for, which you should do. Whatever you do, do not work for Tatcha. Ask them why the turnover is so quick.

Cons

After a few complaints on here piled up, the CEO made us add 5 star reviews one day to dilute them. And somehow she got a bunch of the complaints removed. You can notice it with the "There are no foosball tables" in the positive reviews. We don't want foosball or pool tables! We want respect! You will never ever receive a pay raise. People have been there 5 years and no one has ever gotten a pay raise or promotion. Expect to make the same salary every year, less 2.5% for inflation. The CEO is manipulative and can't be trusted. She promises the world, says the work-life balance is great, yada yada. It's all untrue. She will work you like a slave and not appreciate you. The vibe in the office is sooo unhappy and awkward. There is a reason people come and go so quickly. Think you will be lucky and get to go to Japan? Think again. You will stay in a dump of a hotel, and work non-stop, having zero time to explore the culture there. On holiday weekends, she even FORCES the workplace to work on weekends, with NO PAY! An employee's attorney bf got involved briefly because it's horribly illegal to do what she was doing, and she didn't even care. No overtime, nothing. $0.

Explore other reviews about Tatcha

5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at Tatcha - wonderful people, amazing products, brand is growing

Cons

Low to none oppts for promotion in some departments

1.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free lunches. great employee discount.

Cons

where can I begin.. this place is scary. marketing team runs almost everything but is the most incompetent group of marketers in the industry. there is no strategy, just chasing trends at least 2 years too late. all good ideas are shut down and it ultimately comes down to doing whatever the founder wants. she claims she's not involved anymore but secretly uses people internally to get things to go her way and causes so much spin and toxicity.

2
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