Supportive colleagues but slow progression in changes - Customer Support Specialist TeamViewer Employee Review

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Colleagues and people Agile Company Care for the employees Good benefits

Cons

Slow progression A lot of continuous changes in the product can make it hard to keep up

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TeamViewer Response
6d
Thank you for taking the time to share your feedback and for being part of TeamViewer. We're delighted to hear that you've had a positive experience with your colleagues, appreciate our agile culture, and value the care and benefits we strive to provide for our employees. Creating a supportive and collaborative work environment is something we're very proud of. We also appreciate your honest feedback regarding the pace of progression and the frequent product changes. As a fast-evolving technology company, continuous innovation is an important part of what we do, but we recognize that it can sometimes be challenging to keep up. We remain committed to improving how we communicate changes, support our teams through them, and provide opportunities for professional growth and career development. Thank you again for your thoughtful feedback and for your continued contributions. We truly appreciate having you as part of TeamViewer and look forward to growing together.

Explore other reviews about TeamViewer

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive co-workers, and an excellent environment to learn and grow in SaaS sales.

Cons

Senior management often feels disconnected from day-to-day reality and tends to shift priorities frequently.

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TeamViewer Response
2mo
Thank you very much for your positive and thoughtful review. We’re delighted to hear that you value our culture, supportive team environment, and the opportunities to learn and grow within SaaS sales at TeamViewer. We also appreciate your honest feedback regarding senior management and shifting priorities. As a growing global company, aligning strategy with day‑to‑day execution is something we actively work on, and feedback like yours is essential in helping us improve communication and focus. Thank you for being part of TeamViewer and for contributing to our continued development.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team Great communication Access to snacks and drinks Benefits and access to tools like LinkedIn learning Tuition reimbursement 401k match after some time

Cons

Company pushing to resolve faster Bonuses tied not to how well you do your job, but how well you make other teams to do their jobs. Managers will make you take the blame for their mistakes.

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TeamViewer Response
6d
Thank you for taking the time to share your feedback and for the many years you spent with TeamViewer. We sincerely appreciate your contributions during your time with us. We're pleased to hear that you valued your team, communication, learning opportunities, benefits, and the resources available to support professional development. It's encouraging to know these aspects of your experience stood out positively. We're equally grateful for your candid feedback regarding performance expectations, incentive structures, leadership, and training. We understand the importance of ensuring employees have the right support, clear accountability, and the necessary training to succeed as our products and business continue to evolve. Your suggestion around developing deeper product expertise within teams is valuable, and feedback like yours helps us identify opportunities to further strengthen our employee experience. We appreciate you sharing your perspective and wish you continued success in your career. Thank you again for your time at TeamViewer and for helping us improve.
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