Good but short - CEO-Founder TechGuides Employee Review

Small MSP company between 10-15 employees when I started. Many clients including non-profits, medical facilities, law firms, animal shelters, fintech, etc. Everyone is there to help you learn but you need to put in the effort! You'll be helping many clients day-to-day solve technical issues, simple and complex. Great learning experiences and this job acted as the foundation of where I am today. Managers, President, and Owner are extremely down to earth and want everyone to do well and learn. Work hard and it'll get noticed instantly.

You will be working with many different people in many different organizations. With ALL help desk roles, you will run into people that can be impatient and rude. That's just by nature of being external IT support. Although a majority of the time you'll have users that are very grateful for your assistance!

Co-workers understand if you do not know as much as they do, and are willing to teach you. Very close knit organization. Hands-on training and paid furthering education opportunities. Want you to succeed and learn more.

Not too much as I already understood tech support can be very stressful, but then again name a job that is not stressful at some point.