It was ok working here until it wasn't - Anonymous employee TechSparq Employee Review

3.0
Apr 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Coworkers were nice and supportive -Coworkers were always willing to help out and lend a hand -Office space is nice, but the location it resides in is not the best

Cons

I was hired in a hybrid work situation. Most of the team was also working part-time from the office in Portland and from their homes, and the rest were working 100% remotely. Everyone I encountered was kind. The only problem was that the office is located in a rougher area of downtown Portland, and it made me feel unsafe walking outside. On top of that, I had to pay for my own parking which would be from $8-$13, and I would not be compensated. I expressed my safety concerns to HR and asked if working remotely was an option. My request was declined and I was told that if someone was available they could walk me to and from the office. I sent in my resignation email because it's not realistic to keep asking another coworker to do that for me over and over again, and also having a sense of safety and being able to work from an environment you feel safe in should be a right everyone has. Afterward, I waited for my pay to come in, and after not receiving anything for a few weeks, I reached out to HR—who then told me because I hadn’t submitted an invoice, I was to be compensated up to 60 days after I send in my invoice according to our written contract. I read the contract and it said “Consultant will invoice the company or submit timesheets”—and I submitted my hours using Quickbooks. I was told over the phone, “Sorry you misunderstood but this is company policy.” I didn’t misunderstand anything, instead, it was HR. After reaching out multiple times, I was told that they would pay me 60 days after I had submitted my last time sheet--which I wasn’t too ecstatic about because no one wants to be paid 2 months after their work, but because it was on the contract I agreed. I then tried logging into my Quickbooks account to verify my hours and I couldn’t log in. I asked what my hours were and if I could log in to verify them. I was told I had worked 29.5 hrs but when I calculated the amount I was to be paid, it seemed a little off from what I calculated before I resigned. I asked for a record of my hours and was sent a screenshot but it didn’t have the info I was looking for. I wanted to log into Quickbooks to verify what I needed to, but HR told me that the account was already deactivated and that I couldn’t log in anymore, and that the screenshot I was sent should have been enough when a little earlier a Quickbooks representative had told me that my account STILL EXISTED and that an admin just needed to grant me access for the day. HR kept refusing, and when I had enough of texting back and forth I called and was told to join a Zoom meeting with the CEO—which confused me. From the beginning the CEO was clearly and visibly upset, asking me why I was wasting his and the HR lady’s time when I was asking for something SO SIMPLE and something I have the rights to—the records of my time worked. He then said, he bills $350/hr and if I will be compensating him?! Um, no one requested you but your HR. He started popping off on why I was making such a big deal out of nothing, that his company doesn’t scam people, etc…and every single time I tried to speak he would interrupt me and hypocritically say I’m speaking here, don’t interrupt me, let’s just get this over with. Real classy. I finally got a word in and replied I never asked for him but I really should have said I bill $351/hr and something so simple as this should have not been dragged on for this long. I relayed that I needed to see my Quickbooks account, but he kept saying how he pays for Quickbooks services, the service belongs to him and that it is “my account, and I don’t need to show you anything or give you access to my service” and demanded if I’m going to pay for the Quickbooks services for him. I was so shocked at his level of immaturity, I just went quiet. He then followed it up with, if I grant you access to it, I have to pay for the service again. If SOMEONE had just told me that BEFORE, I would have probably just moved on, but because I kept getting declined for access that the Quickbooks representative said I could still get, things seemed OF COURSE shady. The CEO, while he huffed and puffed, doing THE MOST to show how much he didn't want to help me, ended up showing me a screen recording of my account, which helped me verify what I needed to for the most part and then when I manually calculated the hours provided in the record I realized that HR made a slight ERROR in calculating my hours. How does that even happen?

Explore other reviews about TechSparq

5.0
Oct 22, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TechSparq truly values relationships over the traditional billing meter employed by most consultancies. We are coached in growing our clients to be the best and fullest version. Additionally, there is always an innovative approach to uniquely solving client issues that you will not get from other consultants. Partnership is the focus.

Cons

It can be high pace and high pressure due to the high profile clients and due to the high focus on customer success. This can lead to going way above and beyond for client even when the client is difficult or wrong.

5.0
Sep 15, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, PTO, salary, culture, opportunities for growth

Cons

can be a tough atmosphere for people who aren't driven

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