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      Techys2u

      Engaged Employer

      Techys2u reviews

      A Supportive Environment Where You Get Out What You Put In - Anonymous employee Techys2u Employee Review

      5.0
      Feb 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a genuinely friendly and supportive working environment. Being a small team with an open office layout lets everyone interact constantly, which helps build strong work relationships and makes collaboration easy. There are regular staff events, celebrations for birthdays, and frequent recognition i.e. bonuses, vouchers and team lunches. There is also regular salary reviews based on performance and government guidelines. There are also many benefits such as additional day off for your birthday, Health insurance etc. There is a strong focus on personal growth and development. Around half of the current workforce are completing apprenticeships at different levels. You are told honestly about your successes and your areas for improvement. Not everyone finds this feedback easy, but it is always delivered with the intention of helping individuals grow and become the best they can be. There are plenty of documented processes in place (even if not everyone always chooses to use them), which clearly outline procedures from setting up computers through to what to check before going on a site visit. If you have a genuine passion for IT, there are vast learning opportunities at Techys2u. Ultimately, you get out what you put in - people that are motivated and proactive will excel. Management is understanding and flexible when communication is open and honest. They are willing to accommodate requests wherever possible, but they can only address was is brought to them. Transparency is valued, and concerns are taken seriously when communicated properly. There are quarterly meeting held for all staff to have there say openly but also regular 1:1's were issues can be discussed more privately.

      Cons

      No onsite parking - although it does help get your steps in. Working in IT, particularly within an MSP, isn't for everyone. It can be fast-paced and at times stressful, with workloads fluctuating quickly. As it is a small team, it is difficult to hide if you are not pulling your weight. Development and progression are largely self-driven. If you are not motivated to take ownership of your own growth, you may struggle to succeed in this environment. The ticketing system is somewhat outdated, although it is currently being recoded, so this should improve very soon.

      avatar
      Techys2u Response
      3mo
      Thank you for taking the time to share such a detailed and balanced review. We’re really pleased to hear that the friendly and supportive culture of the team has come through clearly. As a small business, we’ve always believed that an open environment, honest communication, and strong working relationships are essential to doing great work together. It’s also great to see the recognition of the learning opportunities available. Your point about development being self-driven is very fair. We try to create an environment where opportunities, support, and guidance are available, but ultimately the people who thrive here are those who are motivated to take ownership of their own progress and learning. IT, and especially MSP work, can certainly be fast-paced and challenging at times, but for those with a passion for the field it can also be incredibly rewarding. We also appreciate the constructive feedback. As mentioned, improvements to the ticketing platform are already underway. While onsite parking is unfortunately outside of our control, we hope the other benefits and flexibility we try to provide help balance this out. Thank you again for your feedback and for highlighting both the positives and areas where we continue to improve.

      Explore other reviews about Techys2u

      5.0
      Feb 27, 2026
      Business administrative apprentice
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an apprentice, I have received a lot of support from my colleagues. They have taken the time to teach me new skills and share their experience, which has helped me grow in confidence and knowledge. Everyone is patient, approachable and always willing to answer my questions. I recently went on my first site visit to deliver equipment, even though I only started driving to work a week ago. The team trusted me to represent the company, which meant a lot and helped build my confidence. The company also gives the administration team opportunities to attend events such as business expos, allowing us to network and represent the company professionally. This has helped me develop my communication skills and feel more involved in the wider business. Overall, the environment is positive, encouraging, and supportive.

      Cons

      There are no major negatives, but during busy periods it can sometimes feel slightly overwhelming while still learning. However, the team is always supportive and willing to help during these times.

      1
      avatar
      Techys2u Response
      3mo
      Thank you for taking the time to share your experience. We’re really pleased to hear that you feel supported by the team and that your colleagues have taken the time to share their knowledge and help build your confidence. Supporting apprentices and people at the start of their careers is something we care deeply about, and it’s great to see that reflected in your experience. It’s also fantastic to hear that opportunities like attending events and taking part in site visits have helped you feel more involved in the wider business. Trusting team members with real responsibility is an important part of development, and we’re glad that these experiences have helped you grow both professionally and personally. Your point about busy periods is completely understandable, especially while still learning. The IT and services environment can sometimes move quickly, but we’re pleased to hear that the team continues to support one another during those times. Thank you again for your feedback and for being a valued part of the team.
      5.0
      Mar 5, 2026
      It help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Options to develope skills - Exposure to different hardware, software - Hands on prolem solving - Every day brings different technical issues so many oppertunaties to learn

      Cons

      - High workload - Tight deadlines can be stressful - Can feel overwhelming at times due to volume of support requests

      avatar
      Techys2u Response
      3mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you found the role rewarding and that the wide exposure to different technologies helped you develop your skills. The variety and hands-on learning opportunities are a big part of what working in an MSP environment offers. We also appreciate your honest comments about workload and the pressures that can come with tight deadlines and a high volume of support requests. MSP work can be fast-paced, and we’re continuously looking at ways to balance workloads and improve how we manage and prioritise requests across the team. Thank you again for your contribution and for highlighting both the opportunities and the areas where we can continue to improve.
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