IT Support - Anonymous employee Techzilla Employee Review

Great place to work. High end technology with great leaders.

Nothing negative at all.

- Nice building - Attractive work place

1. Hired you for tech support and told you that we will give you necessary training.. like if you know windows OS, they will provide you Mac OS training so, you can solve the problems... but training is not good. No feed back during the 1 week training and just going through the slides ... and will tell you that for 2nd week, you are going to shadow the senior techs, so that you get the understanding how to go through calls.. but you will shadow hardly for 30 min and they will put you directly open to customers call and you don't know anything that how to place the case and how to initiate the session with customer. 2. For interview, they will call you from front door but once you get hired, they will show you back door to come into the work place. which is the dirtiest place as people used to smoke in front of the door and if you are not smoker.. this company offers you to become passive smoker.... 3. Force you to sell their sub standard Anti-virus and registry cleaner most often... those AV and reg. cleaner are itself do the harm to customer's computer.