Challenging Culture & Leadership Concerns - Anonymous employee TeleSoftas Employee Review

2.0
Jul 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of employees are kind and helpful Diverse portfolio of clients and opportunities to work on various projects

Cons

I joined Telesoftas with high hopes, but unfortunately, my experience has been overshadowed by concerning aspects of the company’s and leadership’s culture. The company underwent significant changes in the past year, including acquisition, new top management, a revamped org structure, and massive lay-offs. Despite the reassurances that “nothing will change significantly,” the reality felt quite different. Important decisions are now made behind closed doors, leaving employees feeling disconnected and undervalued. Additionally, there’s a worrying level of favoritism within the management ranks. Some individuals seem to receive preferential treatment, while others with great potential are overlooked and undervalued. This unfairness breeds resentment and significantly lowers employee morale, a sentiment I experienced firsthand. It’s also disheartening to note that some of the new management roles were filled by individuals unprepared for their responsibilities, exhibiting biased, unprofessional, and even xenophobic behavior. Amidst all the changes, the company still claims to prioritize “employee happiness.” However, it now seems that the focus has shifted. Rather than creating an environment that fosters happiness, the company appears to be letting go of unhappy employees.

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TeleSoftas Response
2y
Thank you for sharing your thoughts about your time at TeleSoftas. We appreciate your feedback, both the positive aspects and the challenges you've mentioned. Even though the company structure changed, people in this structure stayed the same. So, the change itself might have had less of an effect than other personal reasons and perspectives that are more difficult to see. We're dedicated to aligning our actions with our values as we aim to create an even more positive and inclusive work environment. So it’s very unfortunate that you have a heavy heart. We wish you the best in your future endeavors.

Explore other reviews about TeleSoftas

4.0
Oct 15, 2025
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Pros

Great company culture. Concerned about mental health

Cons

No complaints. The company treated me well while I was there.

3.0
Feb 15, 2025
Recommend
CEO approval
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Pros

Lots of opportunities to learn new skills, good work-life balance, flexibility in working arrangements.

Cons

Helmes introduced a lot of stressful changes such as business units which have made it a competition between managers on who can profit the most at the expense of employee retention and wellbeing. If an client decides to bully the employees the managers will allow it as long as it doesnt hurt the bottom line. If there were more clients the situation would be different, but unfortunately management has no contingency plan in place for when a client leaves. It seems they only care to make a quick buck and let the best employees go for the sake of short term profits. Things will probably be better in a couple of years. But for now I cant recommend anybody join the company until they sort these internal problems out. The benefits outside of remote work are ok, but nothing special compared to similar IT companies.

3
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