It's fun working here - Anonymous employee Tend Employee Review

5.0
Apr 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tend invests in career development for their employees, so there are a lot of opportunities to develop my non-clinical skills like leadership and management. Very strong onboarding program for clinical teams, which is rare in dentistry. I've worked in a few locations and the other team members are great. Fun vibe. Each practice is brand new and they get great technology that works well together like iTero scanners.

Cons

The patients (we call them members) can be challenging, but that's dentistry. Most of our members are really nice.

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate you highlighting career development, which aligns with one of our core values for team member growth - both professionally and personally. We want all of our teams to feel empowered in their roles and learning constantly. Our clinical teams have great technology to use in the studios, which eases their workflow and creates a better experience for our members. We deliver a high-level of service, and our members demand the best. We ensure our teams are trained and prepared to deliver a top hospitality experience while enjoying the dentist. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Explore other reviews about Tend

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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