2.0
Oct 12, 2012
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
They really believe the customer is important and put a great deal of time and energy in treating the customers well. Its a great feeling you have the power to do what is "right" to make it right with the customer.
Cons
Everyone is stretched - small company, under staffed. Responsibilities increase but compensation does not follow. Work/life balance a real issue as there is no off time everyone is expected to be at the call of a customer no matter if its after hours or if its the weekend and your not scheduled to work if a customer calls you should drop any personal commitments or obligations and help the customer.