Pros
Made great friends during my time here. The people I worked with were the only redeeming part of the job.
Cons
1. Management is disorganized and out of touch with what actually happens on the ground. 2. Expected us to give 110% while only paying $10/hour — completely unreasonable for the workload. 3. Goals were often unrealistic and demotivating rather than encouraging. When you know you can’t hit a target no matter how hard you try, what’s the point? 4. Micromanagement was excessive — we were constantly timed without any understanding of the task complexity. For example, being told to “rack up more” when there wasn’t even physical space left to do so. 5. Suddenly laid off all part-timers citing “poor market sales,” only to start hiring again shortly after. That felt more like a cover-up than a genuine business reason. 6. There’s a lot of finger-pointing and not enough accountability. Instead of blaming the team or the market, maybe take a look at internal operations and leadership. Other brands are doing fine — the problem isn’t the industry, it’s the way this place is run.