Management needs improvement - Anonymous employee Third Coast Terminals Employee Review

Thanks for the feedback! In June 2023, we moved our Administrative staff (Customer Service, Accounting, Finance, Planning, Purchasing, etc...) to a new office at 13100 Space Center Blvd. Houston, Texas 77059. We took this opportunity to bring many of our departments together - under the same roof - to work together. January 2023 we updated our Paid Time Off (PTO) benefits to provide 3 weeks (120 hours) accrual from your date of hire. It is true that we do not offer - strictly just paid "maternity" leave. But we have always offered Company paid Short Term and Long Term Disability insurance. This insurance provides 60% of your salary after 15 days of missed work. This would apply to all illnesses, not just maternity. This also automatically converts to long term disability after 12 weeks. Long term disability will continue until you are able to return to work. This is all provided at no cost to our team members. We do allow for administrative team members to work from home during inclement weather, or as you stated - when they have an appointment, but we feel that we are better when we are all together. We believe that it is easier for communication to occur when customer service, sales, and invoicing can come together to solve a customer's issue. The HR department is available to discuss the other issues that you brought up regarding the performance of the team.