Super high turnover & burnt out! - Receptionist Third Space Employee Review

< Say bye bye to your social life, as concierge you either start at 5am to open the club for 5:30am and finish your shift at 2pm or you do the late shift which is 1:30pm and close the club at 22:30pm > Long periods of standing (even when the club is not busy and nothing to do) > New management is useless. Members will complain about the same thing and nothing gets done so you get so much mental abuse from customers. > Complaints on top of complaints- make sure you have extra thick skin. > Mentally damages your health, maybe not in the beginning but as time goes on. > Promotions are only based on their favourites and sucking backside :) > The job is just not sustainable which is why they are always recruiting concierge people. > Management expect too much for their employees with no extra incentive. > The culture is extremely toxic - lots of people hate working at Third Space and it’s just negative energy. Everybody looks and is tired and just fed up. > It’s not luxury, it’s just looks pretty but the clubs are always and will stay overcrowded as they don’t cap memberships they just defer new members. All they care about is money honestly which is why I left I was no longer proud working for this company. > As concierge you are responsible for all departments around the club, it’s not worth the pay. > Staff don’t stay very long, super high turn over which is why you always see them hiring. Hours are 45hrs a week. > Extremely burnt out (especially if you work the 5am shifts) > If you challenge them they’ll find anyway to get you out :) > If you can get your foot in the door and just gain some experience it would be great as it’s done justice to my CV but run when you can :)