STAY AWAY - Positive Reviews Were Faked - Anonymous employee ThoughtLab Employee Review

1.0
Jul 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO I guess?

Cons

If you're reading this you're likely considering working for or with Thoughtlab. I beg of you, please don't. I promise you can do better. Let's start here: this company is made up of about 5 people. All who are overworked, underpaid, and unappreciated. As for any positive reviews on here, this was a targeted effort to clean up ALLL the negative reviews and employees were instructed to leave positive reviews. DON'T BELIEVE THESE. There are basically no clients, almost all work is outsourced to contractors since there is no internal team to handle anything. There is no process or plan for anything. There is no direction or leadership. The CEO jumps from one idea to another, hoping desperately to satisfy his ego. He fires people randomly when he needs a scapegoat for why his business is failing. Clients leave once they realize we can't deliver anything. He is completely checked out, he disappears on "work retreats" for weeks at a time and then seems confused as to why things are falling apart. I've never seen such high turnover and general unhappiness ANYWHERE. It's actually impressive how he keeps finding people who want to work here. Any intelligent person with self-respect, whether that be a client or potential employee should please, please read these negative reviews and avoid working here. For your mental health, for your career path, for your bank account, for the sake of your overall well-being. It will destroy you and bleed you dry. Then you'll be fired, discarded, and silenced.

Explore other reviews about ThoughtLab

5.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits Work from home Flexible

Cons

Can be stressful and have to work more than 40 hours a week

1.0
May 24, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Somehow they manage to attract some talented employees (but ThoughtLab works them to the ground and they leave.)

Cons

First of all, the" management" (or lake thereof) consist of individuals who are incompetent, narcissists, or incompetent narcissists. They are only interested in $$$ and are unwilling to innovate or improve the work culture for the betterment of the business and their employees. The pay is below average, the benefits are terrible (expensive health insurance, no dental, minimal 401k, minimal vacation, no sick days) and the culture couldn't be more nonexistent. The CEO is devoid of actually leading, and has perpetuated an environment lacking of any empathy, where employees are mistreated right under his nose and no one feels comfortable to speak up, for fear of retaliation. If you're a "billable" employee, (meaning you're the one producing all of the work for the company,) you will be micromanaged and overworked without adequate compensation and with no hope for career advancement. Creatives steer clear, this is where creativity goes to die! Lastly, ThoughtLab doesn't have an actual office. They pay for space in co-working offices to say they have locations in SLC/SF/NYC/ATL but in actuality, most of the company works remotely in SLC, with maybe 2 employees in ATL? That is only the beginning of the lies they will tell you, as the sales "team" (just one person) will say anything to secure a new client.

4
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