Worst company I’ve ever worked for - Anonymous employee Thryv Employee Review

1.0
Aug 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work from home.

Cons

Dexyp was one of the worst companies I have ever worked for. Not only does the company continuously fire hundreds of employees to try and cut costs, but they do it with zero direction as to where the company is going. Constantly are changing their expectations & goals with zero structure or help with how to get there. Cut major costs in customer service, so every process takes forever and clients end up getting very upset and leaving. In which you take the burden. DexYP is a mess and I would say run in the other direction.

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Thryv Response
7y
We hate to know that you feel this way. Our employees and clients mean the world to us hear at DexYP.

Explore other reviews about Thryv

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, great team, fulfilling!

Cons

Ability to see co-workers in person

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Thryv Response
1mo
Thank you for the feedback and long‑term perspective. We appreciate the recognition of our remote work model and team environment, and continue to explore ways to foster connection and collaboration across a fully distributed workforce.
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working remote is good; rare nowadays. Accrued PTO, no “unlimited PTO” BS. Good tuition benefits. Good product-market offering (marketing/CRM for small businesses) even against stiff competition. Middle management is strong -- very friendly and helpful.

Cons

Below-market salary. Only 2 weeks of paid parental leave. Layoffs every quarter. Poor health insurance. Keap merger still struggling years later. Everyone is drinking the kool-aid on agents and vibe-coding, but they aren’t *really* building anything for our customers — the ones we’re supposed to be working for. Too many people talking too much and "winning the argument" through talking very quickly and a liberal use of buzzwords. No one is actually cooperating together to launch concrete products (actual value) for our users. Finally, HR lacks honesty and authenticity — it’s all just fake smiles and well-produced cult-like videos, even more so than a typical HR department.

4
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Thryv Response
1mo
Thank you for taking the time to share this feedback. We genuinely appreciate hearing from current employees — even when the message is hard to read. We're glad the flexibility of remote work, your benefits, and the strength of our product resonate with you. We also hear the frustration around compensation, benefits gaps, and the pace of change as we continue to evolve as a company. These are not small things, and we don't take them lightly. We know that navigating significant transformation — including how we're integrating AI into our work — creates real uncertainty. Our goal is to make sure that evolution is grounded in what actually delivers value to our customers, and we recognize we don't always get that balance right. We'd encourage you to share your perspective directly through your manager or any of our internal feedback channels. Every voice matters in shaping where we go from here.
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