Totally oversold when I was hired, in reality a revolving door with both sr and jr staff turning over on a regular basis - Anonymous employee TicketManager Employee Review

2.0
Jul 14, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like sports, SpotlightTMS is very cool with relationships with many professional football, basketball and hockey teams. And the two remaining founders really know the sports ticketing business. The culture is centered around sports.

Cons

Poorly defined and constructed product being sold into a small market by an inexperienced team lead by founders who, while experienced sales people, don't know the SaaS world or selling technology to enterprise customers. While the culture is centered around sports, surprisingly, it isn't fun, has lots of closed doors and is a grind.

Explore other reviews about TicketManager

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The work you put in is what you get out. You can move up if you put in the work and the care.

Cons

Too fun of a work environment

1.0
Nov 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work in “sports”, really just a software sales company. Food in the office, (mandatory) company outings and unlimited PTO is really the extent of the pros.

Cons

Incompetent management is the number one worst part of this company. Most people in management this was one of their first jobs, have never been formally trained. Everything is always on fire, the goal post is always shifting and it’s always your fault if you get something wrong….even if you were never told about it. The disrespect and lack of trust that runs through this company is really insane. You’re not treated like an adult and there’s virtually no flexibility. Most people who work here and so stressed out, over worked and scared to voice any of their real opinions. This is because they hire mainly new grads because they’re moldable and they don’t have context into what a good company culture actually is. Run away….

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