Avoid TierPoint - Manager TierPoint Employee Review

1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Really good employees down in the lower trenches. There are a few very talented people.

Cons

It is too bad that very talented people are ignored by the leadership. Leadership is a mess. Some rule through fear. Most are not trusted. Many of them are outright mean to each other and definitely to others who are not on their teams. Too many employees are afraid and just keep their heads down to avoid being noticed. Leadership truly has no concept of the skills required to keep everything running. Magic and telepathy are not real! They are too focused on their KPIs and have no idea of the situations that everyday workers have to deal with. There is no training and no time set aside to train. BurBurnout real. Based on the constant influx of new names and the fact that the company employee total is going down and not up, I'd say they have had over a 25% turnover rate in just one year.

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TierPoint Response
2y
Thank you for taking a moment to leave a review on Glassdoor. We are sorry to hear that your TierPoint experience did not check all the boxes for you. Our HR team encourages our employees to reach out and bring these situations you have provided to our attention. In doing so, we guarantee a confidential, open-minded conversation where candid feedback is encouraged. We acknowledge that there will always be areas we can improve upon, but are committed to forward growth. From this review, you are recommending enhanced communication and employee development as areas that we should focus more attention on. These are great suggestions and infinite goals for improvement in every workplace. We appreciate your years of service at TierPoint.

Explore other reviews about TierPoint

5.0
Jan 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team environment, encouraging peers, collaboration, benefits, ability to grow and learn new things

Cons

Pros likely outweigh any cons

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and Innovative environment that continues to provide challenging opportunities

Cons

Disappointing rewards for tenured employees

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