Head of Hoperations - Anonymous employee Toast Ale Employee Review

Dope crowd with plenty of consistent tips

They have Bad management and unorganized

Incredible people - have really felt part of a family whilst working for Toast. Genuinely lovely people, lots of nice social time and incredibly supportive and caring teammates, who feel more like friends than colleagues by now. Autonomy & trust - managers have always let me get on with work. No breathing down necks, just trust that I'll get all my work done (which I always have!). Room for development of skills - I've helped out with pretty much every area of the business during my time at Toast and have learned all sorts of skills I never expected from this role. Lots of delicious beer!

Workload I was shouldering myself was too much at times. This is partly on me for not saying 'no' enough (those also like this at work, you know what I'm talking about). But often there were tasks that no-one else was able to cover and I therefore had to take up to ensure they were completed on time. Sometimes general operations could be quite disorganised and require just graft to get things done. Some of the things I've done for Toast, such as literally crumbing/drying bread for brews in a bakery when things got desperate, definitely weren't in the job description. But that's startup life I guess!