Classic corporate company. But could be worse. - Customer Support Specialist Togetherwork Employee Review

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. At my level, my manager is incredible. He supports his team very well.

Cons

Middle management does not get much support. I also am not sure how we stack up salary-wise to similar companies. Lots of changes lately that I think have been hard.

avatar
Togetherwork Response
1mo
Thank you for sharing this! We're glad your manager is supporting you well. Middle management support is a priority, and we're working to make sure managers have the resources and backing they need. Keeping compensation competitive is part of that focus too.

Explore other reviews about Togetherwork

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership who empowers their teams. Willing to try new things and push the limits. Hiring excellent people in their respective areas ready to effect positive change. Tons of opportunity both within the products themselves and the organization. Genuinely kind people who want to work together to help our customers.

Cons

Previous leadership de-invested in the products for years, so we are now digging out of holes. Customer frustration and lack of trust due to previous lack of investment is an uphill climb to turn around.

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve genuinely enjoyed my time at Togetherwork. The people are supportive, approachable, and willing to help each other succeed. Even in a remote environment, I’ve felt connected to my team and valued and supported under the current leadership team. My manager has been a tremendous resource, providing guidance, encouragement, and opportunities for professional growth. One thing that stands out is the company’s willingness to invest in employees and provide opportunities to learn new skills, take on additional responsibilities, and explore areas of interest outside of your day-to-day role. The flexibility, work-life balance, and benefits are also major positives. It’s a place where hard work is recognized and where employees are trusted to do their jobs well.

Cons

The company has undergone significant change over the past few years, and periods of transformation can be challenging for employees to navigate. Changes in processes, priorities, and organizational structure have required teams to adapt quickly, which hasn't always been easy. While change can create uncertainty in the moment, many of these efforts have been positive from a broader organizational perspective. Today, the company benefits from strong leadership, a clear vision, and a focus on continuous improvement, which has helped create positive momentum for the future.

See reviews by: Helpful|Rating|Date|All