Great - Sales Development Representative (SDR) Torii Employee Review

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5.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong leaders, gain a lot of exposure, best in class product to sell, no territories

Cons

Not much as of now

1.0
Feb 24, 2024
Recommend
CEO approval
Business Outlook

Pros

-) I got to go to Barcelona, and then sadly, I saw friends I had built the company with laid off when we got back.

Cons

-) What the founders are like: -) The founders don't have the temperament to run a successful company and will never leave the startup phase. -) I have met all three on various occasions, and I can tell you they are all arrogant and dishonest. They lie right to your face on calls. -) For example, they were asked if another layoff would happen after the first one, and they said no, we have cleared the runway for another two years. -) Six months later, a lot of people were laid off, including the person who asked the question. Fast forward to today, the company is around one-third the size it was. -) The company has been doing not just mass layoffs but one-off layoffs, so you never know when your time has come, so definitely don't invest your time and energy in this company or, better yet, work here. -) There is no loyalty. You can be a great performer or very smart; the next thing you know, you are gone without warning. -) My teammates built the company from the beginning; most of us are gone now. -) What the product is like: -) The product is okay and not business-critical software. In a bad market, this is the first software that is deactivated. Saas Management is a category that should be an add-on to a much more robust software offering. -) It is nice to have that you don't need. I advise companies that want to use SAAS management to try Zylo, BetterCloud, and Productiv before looking at Torii. -) A company is only as good as its people, so I would be worried about buying this software since Torii keeps losing people. -) What it is like working on the sales team: -) If you join the sales team, know you will most likely need help hitting your goals due to the company's poor performance, and you will most likely miss your commission targets. Interestingly, they laid off all of our BDRs except one, and now they are trying to hire new ones. -) There is pressure to perform even outside of work hours. They tout work-life balance, yet you are expected to keep doing more for the same salary and with fewer team members. The founders even laugh about the teams getting smaller but increase expectations on those who are left. -) What it is really like working at Torii: -) Constant anxiety, and I almost had a nervous breakdown when I was working there because of the constant pressure to perform to reach unrealistic sales goals. -) The leadership in sales blames others for their failures of not hitting goals -) The leadership in marketing is incompetent, hence the low amount of leads when we had lofty sales goals -) The leadership in Finance creates unrealistic sales goals and needs to be better with the company budget. Lavishly spending on our trip to Barcelona, then flying everyone to NYC. There is a pattern here: if you see a big event happening, Finance balances the budget by laying people off soon after. -) HR wastes your time with many pointless game meetings, lunches, and long-paid Zoom events when you already have your plate full. -) If you have passion and want to make an impact, there is a better place than here. They reward people who care and even put in more hours by letting them go. -) If everyone who was laid off from the company left a review, Torii would have a one-star rating -) I've already moved on to another company that values me and appreciates my work. I hope this review helps others avoid making a big mistake.

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Torii Response
2y
Thank you for your candid feedback. We hear you and are committed to leveraging it as fuel for positive change. We understand the importance of nurturing a supportive environment where every team member feels valued and empowered to contribute to our shared success. Our goal is clear: to lead the SMP space through continuous innovation and unwavering dedication to our employees and customers. We're committed to providing our team with the tools, resources, and support they need to thrive, ensuring they're equipped to drive our company forward. Your insights are invaluable as we forge ahead on this journey. We appreciate your contributions and wish you the best in your future endeavors. Sincerely, Torii
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