Good compensation and flexibility, but challenging culture - Anonymous employee TourHero Employee Review

3.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary was competitive and aligned well with the responsibilities of the role. Management was generally open to hearing feedback from the team, which created the impression of an accessible leadership structure. The flexibility around time off and remote/work-from-away days was a major plus and made a significant difference in work-life balance on paper.

Cons

Although feedback was welcomed, recognition and growth opportunities seemed to favor those who were more visible or vocal about their work (even when that work reflected baseline role expectations). At times, it felt like performance visibility mattered more than consistent contribution. There was also an unspoken expectation to work beyond contracted hours, which could become overwhelming over time. The culture leaned heavily toward competitiveness, sometimes at the expense of collaboration, which made the environment difficult to navigate.

Explore other reviews about TourHero

5.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- Amazing founders and leadership team who really try to work with you not only on your work, but how to better yourself as a professional - Fun startup culture - Many opportunities to learn from others - Voice and thoughts are always heard - Great team incentives for hitting goals!

Cons

- If you are looking for a normal corporate type job, depending on the role, this might not be the best fit for you. You can work longer hours depending on what projects need. That being said, you will never work more than the founders, which makes it easy to work hard - Things can seem disorganized at times - that being said this is a startup, if you did not expect that then I do not know what to tell you.

5.0
Mar 27, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working for TH. Employees are based across the world which allows you to make connections that you may have never made otherwise. Very creative, intelligent, and driven staff. Everyone is very hands on and communicative, including all three founders. Working hours flexibility, generous PTO, and no-cost health insurance (USA).

Cons

The typical start up downsides - long hours during big “pushes”, average to slight below average salary (but benefits compensate for this, in my opinion).

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