Pros
Generally nice people who mean well, you can also WFH. Benefits are generally good for a start-up.
Cons
The business lost it's way 18-24mths ago, and then came sweeping changes across the senior management team starting with a new CEO in August 2015. The product was once quite strong, but in a crowded marketplace lost momentum in product developments and positioning. The solution still has a place in mid tier, but most Enterprise businesses will go elsewhere most of the time, due to lack of features they now require. The new CEO/SVP Sales came in and made sweeping changes to the sales org at the end of 2015, letting go good proven salespeople in place of 'president club' winners from their previous company who still have not sold anything to boast about. The new Sr management all came from a business (Vocus) where they only had 1 or 2 competitors. It's a different ball game when you have 20 or so....Now I think they are starting to realise that it's not bad salesmanship, but a weak product in a crowded market that is seeing the business decline.....and it's too late to play catch up. Good people are jumping ship.