Lots of talented people stifled by systemic bureaucracy - Senior Software Engineer Trade Me Employee Review

3.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I get to work with some wonderful, passionate, and intelligent people. The offices are well-stocked with goodies, and there’s a strong focus on work-life balance. There are some exciting projects that are underway. People are entrusted to work entirely autonomously within their team and this produces a great team culture.

Cons

There’s a tremendous chronic underinvestment in addressing technical debt. It’s really sad. This is a company where successfully building and locally running the primary project used is considered a big achievement; I’ve had to work large amounts of unpaid overtime just to work around clunky systems that are not fit for purpose – “not our problem” is probably the best way of summing it up. As a result, debugging can take days or even weeks of team effort. Teams often suffer from a lack of high-level inter-team communication as they’re so intensely focused on their own objectives. It can mean things that are in hindsight obvious, take an eternity to surface. The product owners, managers, and delivery team couldn’t really care any less about addressing our suffering however, since it has no bearing on their OKRs.

avatar
Trade Me Response
2y
Kia ora, thanks for your review. We monitor all feedback on Glassdoor and have asked our CTO to respond. Firstly, thanks for sharing your experience, and please do share it internally as well through our regular surveys and Q&A. You can also speak to your Head of Engineering or directly to me. I agree that technical debt is frustrating, and that Trade Me has its fair share. On the other hand, I’m more optimistic about our progress. In the past three years we’ve upped the investment in repaying our tech debt, starting with our infrastructure, and going up the stack with our Thinnest Viable Platform, our eventing strategy and a move towards a hybrid monolith and microservices architecture. While these things take time, we’re paying tech debt back faster than we’re accumulating it. With project Koru we’ve also begun a significant replatforming and re-architecture of back-end systems - something that very few businesses ever get to do and which will help us significantly reduce tech debt. I also acknowledge we can keep improving our Developer Experience. Again, I’m pretty optimistic about what we’re doing. For example, we’ve just celebrated the move of our CI/CD pipeline to Gitlab, which reduced mountains of technical debt and a sprawl of systems that had served their purpose but needed to go. DDE is another area that causes frustration and now that the Gitlab migration is behind us and the .Net migration is coming to an end we can shift our focus to DDE. Project Koru means our future looks much, much better because our engineers can get the dev environment up and running in their machines in a couple of hours and build and automate tests in about 30 seconds. This is a completely different league, and I expect more engineers to benefit from it over the next 1-1.5 years. So I’d say it’s a really exciting time to be at Trade Me.

Explore other reviews about Trade Me

5.0
Mar 1, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Focus on employee growth and development - Down to earth, humble, and straight up - Tech-savvy and productive

Cons

- Sometimes there are not enough resources to get the job done (due to shortage in the employment market)

4.0
Apr 5, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free friday night drinks, free lunches, friendly people, good work life balance

Cons

too many meetings, not enough diversity

1
See reviews by: Helpful|Rating|Date|All