They sucker you in by promising opportunity, decent pay, and growth - Manager of Infrastructure and Security Transcat Employee Review

1.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The most enjoyable part was the people I worked alongside and who worked for me. I cannot say enough positivity about the people who keep the lights on. The benefits were standard for a corporate environment. The compensation was all over the place, but I was paid decent for my time.

Cons

Management hammers down unrealistic expectations and goals that you personally to meet, which is impossible given their timelines without working 60-80+ hours a week. The company rather would spend tens of millions of dollars on botched acquisitions of other related companies to artificially inflate their stock prices instead of increasing their workforce to compensate for the increased workload. Nothing is structured, nothing is uniform, and nothing makes any sense. The technology is a hodge-podge of "let's just make it work and deal with it later" solutions to keep upper management happy. Then when that solution is no longer viable, the mid-level management gets the third degree for not being given enough resources to implement a proper solution, despite the warnings to upper management that the solution was not viable long-term. They don't care. As long as upper management gets their bonuses and shareholders see gains, they don't care how it gets there, but don't call them out on it, or you'll find yourself on the unemployment line. They fired me for "unsatisfactory performance", but I never had a single review, performance improvement plan, nor was I still on probation at 10 months post hire. It was coincidentally the day I was about to ask for a LOA to help my family care for my father-in-law who was dying of cancer at the time, which was disclosed to upper management a week prior to my dismissal. They're so disorganized and disconnected that when I emailed them and request they just send shipping labels to me to return my work equipment (as I already had the shipping boxes to return them), they instead shipping two giant boxes overnight with labels inside, wasting even more money. Further, when the state unemployment office received the paperwork on my discharge, they found insufficient evidence of wrongdoing on my part and approved my unemployment claims. Stay away from this company, I passed up a cushy IT Director job at a private university that paid $10k less a year to work for Transcat and I regretted it every day. I've worked for many companies with networks and environments much larger and never had the enormity of issues and red flags as Transcat. Since leaving the company in late 2024, their stock tanked 40%, further highlighting the fragility and mismanagement going on from the top of the company.

Explore other reviews about Transcat

5.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast progression and pay raises to those that put for the effort. Fantastic management that works with you when you need time off or any questions about work.

Cons

The mobile team is very active, if that’s not something you’re ready for it can get very tiring.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Under the old leadership and CEO this company was slowly growing a great work atmosphere where everyone felt like they were contributing the team. We had great benefits package and leadership who listened to any ideas or concerns we had. Small benefits that Field Technicians experienced were encouraged by management to help your work/home life more tolerable.

Cons

Under the NEW CEO and CFO everything is completely centered around the revenue cycle and percentages of margins. All extra small benefits that help with work/home life are taken away. We are being told we do bring in revenue and there fore not at the forefront. They have began nickel and diming all expenses and timesheets. Any atmosphere of teamwork and welcome atmoshpere is slowly being erouded. Customer are complaining of the new systems being placed stating all the advantages that made us different are gone. There is little to no upward movement available for anyone in the field work side of the company.

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