4.0
Apr 27, 2023
Current employee
Recommend
CEO approval
Business Outlook
Pros
Your training is paid. It's Monday - Friday. No weekends. It's hourly position and paid every 2 weeks. You get constant feedback on how to better handle the calls with customers. The training materials are straightforward. The manager is very helpful.
Cons
The training is mainly done on your own in about 3 days. You will review the information on how to perform the job task and learn about the details of the job through reading materials, videos and you will be tested on what you learn after each segment in the training. The position is a 1099 position so you will have to set aside your own taxes. No benefits. After passing the test, you will go directly to answering inbound calls by yourself.