Fake reviews - Anonymous employee Travers Tool Employee Review

1.0
Jan 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive to say

Cons

Company needs to have better management

avatar
Travers Tool Response
5y
We do solicit reviews from our employees because we want their honest feedback on how we are doing and how we can improve. So despite the negative nature of your review, know that we invite our employees to use glassdoor as a forum, for better or for worse. The reviews are 100% anonymous. While you are entitled to your opinion, you are not entitled to publish false claims about us cutting corners or jeopardizing the health of our employees. Employee safety is our first concern. Since the onset of Covid, Merv13 Hepa filters, the highest level that our system allows, were installed and are under contract with our HVAC company. Our maintenance agreement with Aramark changes all water filter regularly and plexiglass dividers have been installed in all offices and our stores. The professional cleaning agency is here 3 to 4 days per week to service an office with only 12 people on-site at a given time and they follow a stringent punch-list. All office employees with pre-existing conditions work 100% from home and no employee works more than 50% on-site in an A/B rotation program and we immediately enforce work from home quarantine for anyone who may have come into contact with Covid. We continue to offer the flexibility necessary to keep our team healthy and safe. After the health crisis slow-down, positive sales trends in our industry and with our company demonstrate our quick path to a strong recovery. But instead of disputing your claims further, I would rather draw attention to our amazing associates who show up, every day, roll up their sleeves and get to work. It is their effort, commitment, and dedication not just to the company and to our customers, but to each other, that speaks volumes.

Explore other reviews about Travers Tool

5.0
Dec 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good very good management and understanding

Cons

Not many cons I reccomend

2.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The product catalog is good and customers like the sales flyers.

Cons

The biggest challenge to growing sales or bringing new customers is due to a high number of internal problems. There is a high employee turnover due to the owner refusing to pay competitive wages or invest in employee training. Supplier support is also bad in the field because they have very little or no relationship at all with corporate management in NY. Customers often have inconsistent experiences, making it hard to compete. Poor stocking levels result in many back orders and multiple shipments over many days. There are also too many shipping errors, and the ball was often dropped by customer support. All of these things force the sales people to spend a lot of time fixing problems, When you are finally able to convince a new customer to place an order, your biggest fear is the ball being dropped.

See reviews by: Helpful|Rating|Date|All