Fast-paced role with real impact on student experience - Payment Operations Specialist TripleTen Employee Review

I have now been here for 2 and a half years and can tell you these have been the best two years of my life. Not only do you get leads funneled to you. You get GOOD leads funneled to you, and the best part? You get a chunk of every penny you bring in. This job changed my entire income bracket because I worked extremely hard. The management is here to support you every step of the way. I missed a few months of the goal, and I was still given a commission. Did they need to do that? No, did they? Yes. I will forever be grateful for this role and the people who run this organization.

If you want to make excuses and be lazy, this is not the place. Everyone who actually tries here makes a ton of money, and the best part is that more time on the phones means more money.

TripleTen provides a supportive and collaborative remote work environment with meaningful opportunities to help students succeed in their career transitions. The role allowed me to strengthen my communication, organization, and problem-solving skills while working with diverse teams and tools. I appreciated the mission-driven culture, flexibility, and the opportunity to make a positive impact on graduates throughout their job search journey.

While the work itself was meaningful, the role lacked long-term stability, and organizational changes resulted in unexpected layoffs. There were also times when support and communication from higher management could have been stronger, particularly during periods of transition and uncertainty.