No direction....but that's not their fault, it's yours. - Anonymous employee Trollbeads Employee Review

There is no leadership at any level. Every store visit leaves a different direction with no consistency. Managers are expected to fund all events and store expenses out of their own pocket and wait up to 6 weeks for reimbursement. If you work for a manager that doesn't have money to invest in the store you will not be successful. The pressure is on store staff to create all marketing ideas and get customers in with the only corporate contribution being postcard printing, if they can get those done on time. Stores are pitted against each other and there is no communication or team atmosphere.