Once upon a time, an employer you wanted to work for. - Anonymous employee TruStage Employee Review

3.0
Jan 27, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great people who a friendly and knowledgeable. Benefits have been reduced but are still above average. Management has done a better job of rewarding top performers. There are always opportunities to move laterally to a new role to expand your knowledge and skills, but little opportunity for actual promotion.

Cons

Management tries to reduce everything down to statistics, including the employees. While management has done a great job of continued financial success given the economy, they have also reduced their standards. Employees are expected to do more work for less, often supporting other departments, and service to our clients is intentionally being reduced to average when CUNA Mutual Group once prided on having the best possible. Little effort is made to retain the top talent. Many systems are ancient but don't get updated because of the expense.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-great senior management -good pay -great environment

Cons

-lack of guidance in internship (less direction)

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

3
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