to be an effective leader- one must be humble and learn. - Anonymous employee True Friends Employee Review

1.0
Sep 14, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really enjoy3d working with people from all different areas and countries. the campers are amazing and wonderful people. the campers were the best part of my experience.

Cons

-unsafe working conditions with no documentation for serious injuries. I received a bite from a camper and there was no documentation of the incident, no report to caregiver, no empathy. -leadership rly sucks. the seasonal leadership team is awful. they're all buddies and don't have the counselors best interests at heart. you bring up an issue to a leadership staff and it will often get dismissed or flat out ignored. -the hours are so long. it's typically a 16 hr workday. up at 6am, you're usually not in bed urself until 1130. -it depends on the summer, but this past summer the staff was super clique-y, and I felt hecka out of the loop and like they didn't even try and make an effort to be my friend. -laundry facilities are VERY limited. there are 3 staff washers, and 3 staff dryers. there is supposed to be a sign up sheet but no one ever follows it, and it's a mess trying to get ur washing done. -if ur not us3d to working w disabilities- I could see unpleasant odors really being a big issue.

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True Friends Response
1y
Thank you for sharing your experience. We're glad to hear that you enjoyed working with our diverse staff and found the campers to be the highlight of your experience. We are, however, very concerned about the issues you've raised regarding safety, leadership, and working conditions. Ensuring a safe and supportive environment for both staff and campers is a top priority. We take your concerns seriously. Please feel free to reach out to us at hrm@truefriends.org to discuss these concerns further. Your input is valuable to us, and we appreciate your honesty.

Explore other reviews about True Friends

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

This is by far my favorite job I've ever had. You learn so much and get a lot of independence! The job is so rewarding and you will grow SO much as a human

Cons

Independence can be scary Long hours Stressful environment Subpar Pay

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun, fulfilling, strong community, great mission I had a lot of fun working here 90% of the campers were amazing

Cons

During my time, several of my fellow counselors were assaulted physically and/or sexually. Many of the people you are helping are adults and may be stronger than you. As a then-17-year-old, having a fully grown man trying to hurt me was scary. Of course, a lot of these people have profound behavioral needs, but the staff was not adequately trained to keep everyone safe (through no fault of their own). During my time, I saw a councillor get bitten (deep enough that it bled), multiple people got concussions, and one person got several teeth knocked out. I had a really good time for most of the week, and had even planned to come back next summer and maybe get a job there, but when I asked several current councillors about it, they strongly urged me to reconsider. There were multiple times that they told me about management not giving them time off (even when concussed) and not keeping them safe. The campers are rarely sent home (I understand that the caregivers need a break), but even when threatening violence, they were allowed to stay at the camp.

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