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TruePoint Communications

Engaged Employer

Truly enjoying where I work - Anonymous employee TruePoint Communications Employee Review

5.0
Apr 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been at TruePoint for more than 10 years, which probably says the most important thing. The people are skilled experts who care about what they do + who they do it with, and the work is meaningful. It’s a hybrid, woman-owned agency with 35+ employees serving clients from small businesses to global brands. Endless opportunities for learning and development, building new skills, and collaborating across teams. The progress + growth I've seen from this team and leadership in my tenure is energizing. The agency pace is fast, so this is the place for you if you never want to be bored or stagnant. However, the expectations are really reasonable regarding work hours, especially compared to other agencies. We typically work 40 hours per week, sometimes exceeding that by a few hours in a busy season. If you do exceed 40 hrs, there is a comp time policy to help employees balance, and one of the departments actually has an additional shift pay policy in place where they can voluntarily pick up extra work for additional pay. You also earn a 30-day paid sabbatical every 5 years, which is pretty rare. Plus, there is a 2x yearly profit-sharing bonus plan, an incredible perk. Leadership requests feedback consistently and implements change to meaningfully elevate the employee experience. Some of the other reviews I'm seeing are super confusing and have not been my experience at all.

Cons

Like many growing agencies, some processes are still being refined. It’s a good fit for someone who is adaptable, collaborative, and comfortable helping build structure, not just working within it.

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TruePoint Communications Response
2mo
Thank you for your decade of commitment to TruePoint and for sharing such a detailed perspective. Your tenure speaks volumes. We’re proud to hear how the work, team, and opportunities for growth have evolved over time, and that our focus on flexibility, development, and meaningful benefits is making a real impact. Your recognition of how we listen to feedback and continue to improve is especially important to us. We know building and refining as we grow requires adaptability, and we’re grateful for team members like you who lean in and help shape what TruePoint becomes.

Explore other reviews about TruePoint Communications

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the biggest strengths of the company is the people. Leadership is supportive and accessible, collaboration is encouraged across teams, there are constant opportunities to learn and develop new skills, and coworkers truly want to see each other grow and succeed.

Cons

This is a fast-paced company that is ever evolving to suit the needs of their clients. Priorities can shift quickly, which requires adaptability.

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TruePoint Communications Response
2w
We’re so glad to hear you’ve felt welcomed, supported, and connected across the team. Our people are at the heart of our culture, and it means a lot that collaboration and accessibility are reflected in your experience. We appreciate your feedback and even more so, your adaptability in a fast-moving agency environment, and are grateful to have you as part of our team.
1.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can give you a job title an an agency for your resume if you need experience

Cons

The same feedback has been given about this company for a decade and the same responses from the company have been given every time (go look at previous reviews). The negative reviews have always focused on poor leadership and shortcomings of the owner. This is not a corporation with endless bureaucratic layers that need to be adjusted in order to enact systemic/systematic change. This is a small business (don’t worry, it’s owned by a woman as pointed out in the most recent positive review that is obviously written by her family member as they are the only employee who’s been at the company for more than 10 years). There is absolutely no excuse for this company to have a single set of issues bad enough to prompt negative reviews over the span of many years. It is embarrassing for the owner that she has been replying to these comments publicly for this many years claiming to be working on the same things that she is obviously incapable of fixing. She is not competent. End of story.

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TruePoint Communications Response
4w
We respect the opportunity to listen, reflect, and continue improving with feedback. Over the years, our agency has evolved significantly as our business has grown, our services have expanded, and our team has strengthened. As we continue to grow, our priority is to build a strong, respectful agency where employees are supported, clients are well-served, and our team can continue to do meaningful work. We remain committed to creating a workplace rooted in accountability and growth, and we wish all former employees success in their future endeavors.
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