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      TruePoint Communications

      Engaged Employer

      TruePoint Communications reviews

      Absolute Worst Place to Work - Anonymous employee TruePoint Communications Employee Review

      1.0
      Sep 16, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits such as vacation time, healthcare, etc. The client roster is impressive and a main selling point to working here.

      Cons

      Anything else you hear during your interview is a lie. Things you might hear about are culture, growth opportunity, professional development, "transparency" and work/life balance. Please be advised that these are all sales tactics to fill positions. Employee turnover is really high, as they have a very hard time keeping staff. The environment is extremely negative and depressing, which trickles down from the top. Staff is overworked and paid peanuts, and clients do not get the proper amount of staff and talent assigned to their account. It is common for staff to receive strange, ranting emails from management at all hours of the night, which are inappropriate and uncalled for (potentially even harassment.) "Transparency" is a buzz word that is over- and miss-used in this agency, and the reality is that there is something very shady about how the company is run. If you want to work for a company run by genuine, good (or sane) people, this is not the place for you.

      avatar
      TruePoint Communications Response
      3y
      Thank you for taking the time to provide your feedback. We’ve improved the benefits since 2015 and will continue to do so to best serve our team. We’ve also worked hard to build an incredible client roster. We provide employees with a significant voice on new business and specific clients we engage. We're sorry you had a disappointing experience overall. We’ve been making significant progress around the culture, compensation, workloads, manager training, and employee experiences. We also are committed to taking additional steps. We wish you the best in your career, Team TruePoint

      Explore other reviews about TruePoint Communications

      5.0
      Jun 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the biggest strengths of the company is the people. Leadership is supportive and accessible, collaboration is encouraged across teams, there are constant opportunities to learn and develop new skills, and coworkers truly want to see each other grow and succeed.

      Cons

      This is a fast-paced company that is ever evolving to suit the needs of their clients. Priorities can shift quickly, which requires adaptability.

      avatar
      TruePoint Communications Response
      2w
      We’re so glad to hear you’ve felt welcomed, supported, and connected across the team. Our people are at the heart of our culture, and it means a lot that collaboration and accessibility are reflected in your experience. We appreciate your feedback and even more so, your adaptability in a fast-moving agency environment, and are grateful to have you as part of our team.
      1.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can give you a job title an an agency for your resume if you need experience

      Cons

      The same feedback has been given about this company for a decade and the same responses from the company have been given every time (go look at previous reviews). The negative reviews have always focused on poor leadership and shortcomings of the owner. This is not a corporation with endless bureaucratic layers that need to be adjusted in order to enact systemic/systematic change. This is a small business (don’t worry, it’s owned by a woman as pointed out in the most recent positive review that is obviously written by her family member as they are the only employee who’s been at the company for more than 10 years). There is absolutely no excuse for this company to have a single set of issues bad enough to prompt negative reviews over the span of many years. It is embarrassing for the owner that she has been replying to these comments publicly for this many years claiming to be working on the same things that she is obviously incapable of fixing. She is not competent. End of story.

      avatar
      TruePoint Communications Response
      4w
      We respect the opportunity to listen, reflect, and continue improving with feedback. Over the years, our agency has evolved significantly as our business has grown, our services have expanded, and our team has strengthened. As we continue to grow, our priority is to build a strong, respectful agency where employees are supported, clients are well-served, and our team can continue to do meaningful work. We remain committed to creating a workplace rooted in accountability and growth, and we wish all former employees success in their future endeavors.
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