If your mental health is important - Premier Services Representative Truist Employee Review

1.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and you can purchase PTO

Cons

The calls come back to back, training doesn’t prepare you for what the clients call in about. Hours can change with the schedule lottery. Very stressful job. Gave me so much anxiety.

Explore other reviews about Truist

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Top tier culture. - Good projection model and improving efficiencies. - Great bankers.

Cons

- Cumbersome policy checklists. - Sometimes understaffed at the junior level.

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits, great team and direct report. Pay is good. Work is fine

Cons

Senior management. People are promoted to positions not based on knowledge but who they know. To compensate for lack of knowledge of the departments they manage, they micromanage and undermine others. It seems like a lot of the senior leadership left over are those who are experts in office politics but offer no utility to the team or company. Stealing credit is the name of the game. Forget about mobility. If you are useful to a narcissist, they will keep you in that department for as long as they want you.

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