Changed for the worse - Account Manager Two Labs Employee Review

Wonderful company working to do the right thing for pharma clients

Acquired by larger corporation and has lost what it once was

- The company offers unlimited PTO. - The overall pay is slightly above average for this industry.

- Despite being with the company for a while, there are still very few established processes or operational structures in place. Employees are often expected to create processes themselves without leadership having a clear understanding of the work required. - Leadership can be reactive to disagreement, which creates an environment where employees may feel hesitant to share feedback or alternative perspectives. - Feedback from employees is often not taken seriously or acted upon, which has at times contributed to client dissatisfaction. - Work–life balance can be challenging, with expectations that sometimes require late nights, working through lunch, or weekend work. - The interview and hiring process appears focused primarily on filling open roles quickly rather than ensuring strong alignment with the role or long-term team needs. - In internal meetings, leadership has at times spoken about clients in unprofessional or inappropriate ways. - Inappropriate behavior has occasionally been tolerated rather than addressed. - While there are nominal opportunities for career growth, frequent business losses and recurring layoffs have limited actual advancement.