Tyl by NatWest - Department Manager Tyl Employee Review

4.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- fast paced environment, heavily funded and invested in by NatWest, thirst for growth and market share - A happy place to work, especially when visiting the London offices - Benefits from the NatWest branding, giving opportunity for data, insights and growth - Growing rapidly, with lots of new colleagues joining and vacancies listed; this sets us up for lots of change, which is needed to continue evolution - The customer is thought of regularly and Tyl's branding and marketing ensures we can be successful and grow. the core proposition is liked by businesses in the UK

Cons

- Can sometimes feel more like a bank than a fintech, struggling to move away from the risk and sales approaches that the bank have imbedded - There has been lack of diversity with age, gender, experience but this looks to be evolving in the right direction - growing quickly and with a roadmap to accelerate further can lead to structural and hierarchy challenges/not so easy to get right first time - the proposition can be limiting for a broader set of businesses to come to Tyl

Explore other reviews about Tyl

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is ok - not market leading but ok Flexible working for now

Cons

So many.... - No clear direction of the business by exec board - Exec board have little to no experience of the market - Favourites keep getting roles which they are neither qualified or experienced in - lack of ownership when things go wrong by the right people - Blame game in full effect - Not commercially focused - cost saving rather than income generation - Wrong people - wrong jobs - get the right people in who understand the market

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