Tech Support - Tech Support UK2 Group Employee Review

2.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

UK2 Group is good company to get computer experience. Helped me advance my computer knowledge base. Had decent pay for around Cache Valley. Great place to work if you are going to college. Over all learning about computers this place is great.

Cons

Working graveyards is rough and have no social life. Pushing their techs to take more than industry standard of 3 chats at time is messed up. They wanted you to be able to help as many people as possible. Finishing all the problems in timely manner.

Explore other reviews about UK2 Group

5.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

• Relaxed and accommodating work environment • Keep busy and do your work and metrics won't matter

Cons

• Only full-time employees get their own work desk • Providing side education tech skills training would be nice

3.0
May 20, 2014
Recommend
CEO approval
Business Outlook

Pros

- Great place to gain experience in a technical position without having prior experience - Good place to learn website/domain hosting, Linux, server administration, and other technologies - Great people to work with in a good work environment - Despite the cons, still a good place to start out and gain experience especially while in school

Cons

- Hardly any career advancement opportunities for Level 1 Technical Support - The company hates hiring full-time employees - Pay is not great with small (if any) raises - New development projects and company websites are rushed out way too fast. Meeting deadlines and implementing flashy new websites and interfaces is more valued than providing a product that actually works.

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