UK2 Group Reviews | Glassdoor

UK2 Group Reviews

Updated Apr 25, 2019

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Found 31 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
100%
Approve of CEO
John Morris
3 Ratings
  1. "Best Tech Employer in Logan, Utah for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hosting Technical Support in Providence, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at UK2 Group part-time for more than 5 years

    Pros

    • Relaxed and accommodating work environment • Keep busy and do your work and metrics won't matter

    Cons

    • Only full-time employees get their own work desk • Providing side education tech skills training would be nice

    Advice to Management

    Keep up the good work!

    UK2 Group2019-02-13
  2. Helpful (1)

    "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Logan, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UK2 Group part-time for less than a year

    Pros

    They had free soda, great people to work with. They also hire from within. Management was very willing to work with a crazy school schedule. I appreciate the length that they went through to help me find a good schedule that worked for me.

    Cons

    Management wasn't around during nighttime hours and wouldn't ever take calls from angry customers.

    Advice to Management

    Please be more willing to tend to angry customers personally.

    UK2 Group2019-04-25
  3. "Not bad for part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support in Logan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UK2 Group part-time for more than a year

    Pros

    Not micromanaged, good experience, friendly and chill work environment

    Cons

    Pay is a little low

    UK2 Group2019-02-06
  4. "Best culture ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer in Bluffdale, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UK2 Group full-time for more than 10 years

    Pros

    Family oriented, love the culture, the people, the work. Very friendly and the work is challenging because you learn constantly but its actually very fun. Best place for a network engineer in Utah.

    Cons

    Honestly can't think of any.

    Advice to Management

    Keep up the good work.

    UK2 Group2018-08-10
  5. Helpful (1)

    "Junior Front End Web Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Web Developer in Providence, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UK2 Group part-time for more than a year

    Pros

    Number one pro is that the schedule is really flexible. There's a lot of opportunity for learning how to work well on a development team.

    Cons

    The pay is not very good compared to other development positions.

    UK2 Group2017-08-14
  6. "Great starting place for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Providence, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UK2 Group full-time for more than a year

    Pros

    Amazing place to work to get you started. It really jump starts your career in the tech world. You will learn so many things so quickly. The management is laid back and chill. Amazing coworkers.

    Cons

    Not much room for growth, l2 positions and promotions are few and far between. Definitely not a place where you can spend your entire career. However it's great if you're going to school while working here.

    Advice to Management

    More room for growth is needed, there is many qualified people that are stuck in l1 positions.

    UK2 Group2017-06-13
  7. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Level II Technical Support Representative in Providence, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UK2 Group

    Pros

    The UK2 Group is a great place for entry - level technical support reps, and technology- related students to learn and gain necessary experience to continue on in the technology field. Management actually listens to the employees and has implemented ideas brought forth by employees to better the company and the customer experience. I have really enjoyed working there.

    Cons

    While the company does like to promote from within, there are actually very few opportunities to do so.

    Advice to Management

    Find more ways to acknowledge the great employees you have and the great things they do. A simple once a month "employee of the month" usually goes to admins, developers or middle management, but largely ignores the largest department in the company, technical support. One can only assume this is because for the most part, they are simply expected to be great.

    UK2 Group2017-05-27
  8. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UK2 Group part-time

    Pros

    Great job for students looking for experience

    Cons

    The training is lacking. Could be better

    Advice to Management

    Develop a better training program

    UK2 Group2017-04-24
  9. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UK2 Group full-time

    Pros

    Good people and good company culture. The company is constantly changing which allows for lots of opportunities for employees within.

    Cons

    Very small company. Not a lot of resources available to make needed improvements. It seems like people are too busy fixing things to actually improve. It also seems like the direction of the company keeps changing so it doesn't actually feel like it's getting anywhere.

    UK2 Group2017-04-21
  10. "Web Hosting Company Struggling With Private Equity Ownership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UK2 Group full-time

    Pros

    UK2 Group has some great people who are a pleasure to work with, along with reasonable compensation rates.

    Cons

    The introduction of private equity ownership combined with the loss of key management personnel has left the company struggling to hit growth and profitability goals that senior management doesn't know how to go about achieving.

    UK2 Group2017-01-25
Found 31 reviews