DON'T BE FOOLED!!!! - Anonymous employee UMAI Restaurant Software Employee Review

This is Jonas one of the co-founders responding. I'm grateful for feedback on our employee experience in all its forms, but honestly, this review just isn’t truthful or accurate. Its been taken down by Glassdoor several times for breaking their terms of the agreement, edited by the poster and reposted. Please find my response below, and as always we welcome you to write to us directly if we can be helpful. 1. Visas: We have a status from the Malaysian government allowing us to provide visas to foreigners and expedites the process for us. We have people form 15 different nationalities. We are even required by the government to provide visas in advance of people coming to Malaysia so they have a visa before leaving their home country. 2. Compensation: We are a startup and thus can't compete with the compensation levels that large multinationals pay. We are very clear and transparent on that from the first point of contact with us all the way to the offer call. We always try to pay according to market levels and try to provide other enticing benefits more often seen at startups (more project ownership, independence, fun culture, etc). 3. Career Opportunities: We hire smart people. Not so we can tell them what to do, but so they can tell us what to do. We are not interested in micromanaging and want to empower people. We are a relatively small company with a flat hierarchy. The career opportunity is taking more responsibility and a broader work scope more so than working titles. 4. Culture and values: We had one period many months ago where we were fundraising and ran out of money. We have closed the round of funding and have money to last us well until we are profitable. None of our ratings have been doctored. We answer every single review – whether its positive or negative - truthfully. 5. Work/life balance: This is simply not true. Our staff doesn't work weekends (our working hours are defined from Monday to Friday). Outside of management we rarely work overtime. No one is treated as dispensable. We have amazing people working here. They could all go work somewhere else for more pay. They are staying here for a reason. If they were treated as dispensable, they would not be here. 6. Senior Management: This is also not true. Nothing mentioned in either of our LinkedIn profiles is false or exaggerated. Everything can be confirmed by references. We don't lie to investors (otherwise they would take us to court and this company would not go anywhere), we don't lie to employees (if we did, they would leave) I encourage everyone reading this, to ask as many questions in the interview process as possible and we are of course also always happy to put you in touch with current and/or former employees for them to give you an insight into how it is working here