Bad place to work - Client Relationship Specialist USACORP Employee Review

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

New office that often has a smashed door to the building

Cons

This is not a place for someone who wants to grow their career. The pay is low for the time and effort being put in, you will not develop any skills and in 10 years you will be sitting in that desk doing the same thing you are today. This place has the lowest amount of PTO days out of anywhere I have ever seen (5 PTO days and you have to fight to be allowed to use them), you only get Jewish holidays off, and getting it approved depends when "HR" aka the ceo decides to get to it. If you take federal holidays off you will not be paid, lowering your take home salary by over $1000 a year. There was no training program established when I was there. It is corporate filing, most people don't do this but even with that being known, they will have you answer phones until someone is free enough to train you. There is no communication, KPIs or anything to gauge how you are doing. Just a CEO that listens in on all your calls and does not seem to respond to slack messages, emails, calls etc. You will get AI generated messages (he is really bad about cutting out their prompt response) as a response if you are lucky. The only "cool" benefit is leaving early on Fridays in the Winter, but that is made up for by coming in early (which was never expressed until it the shift begins!) The positive reviews here are written by management, specifically by AI. No one that works here likes it, they will be very open and tell you in detail within the first week.

Explore other reviews about USACORP

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

This place is simply amazing because everyone is so down-to-earth and connected. The atmosphere is great, and the whole team is super pumped and truly works together. Everyone has excellent work habits, and there’s a real sense of community here. The new office is fantastic, too. It’s a huge, spacious, professional building where we take up the whole floor. We have great separate rooms, a beautiful lunchroom, and plenty of nice, clean restrooms. We all had a blast at the Thanksgiving party, and we have another holiday party coming up next week! It feels great to be part of such a professional and connected team.

Cons

One challenge within the organization is that the management team can sometimes be overly tolerant when addressing problematic behavior. While their patience and willingness to give employees multiple chances reflects compassion and fairness, it unfortunately allowed a toxic individual to remain in the office longer than was healthy for the team. This created unnecessary tension and disruption before the situation was finally resolved through termination.

2
5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Working here has been an extremely rewarding experience! I came into the role with no legal background, but with the support and training I received, I quickly became confident in the industry and in assisting clients with their incorporations and business filings. I really enjoy working with clients to help them navigate through their (sometimes complex) filings, and the recognition and appreciation we get daily is amazing. Management genuinely cares about each employee's growth and takes the time to provide guidance, feedback, and opportunities to advance. You don't feel like a cog in a machine here - everyone is open to suggesting ideas and trying new methods, all with the same purpose of making our processes more efficient and customer-focused. Hard work never goes unnoticed, and successes are celebrated across the office. The team culture is one of the best parts of working here. It is highly collaborative and team-oriented, which works amazingly with the wonderful staff - everyone is always willing to help one another whenever needed.

Cons

There's always room to grow, and I know everyone is working hard towards it

2
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