Ecommerce Non-voice - Custpmer Service Representative USource Employee Review

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The biggest pro, this is the longest I have stayed with any company, I have just passed 3 years, but most of my team mates have been there longer than me. I work with good clients and everyone in the company is very helpful from my team mates to the managers, human resources and senior management. As for my work, a lot of my work is resolving customer support tickets, responding to online orders, deliveries and returns for ecommerce.

Cons

Once you're working with a client they don't want to let you go, even if you have grown out of the role or want a change, but managers can help when this happens.

Explore other reviews about USource

4.0
Jul 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and great ideas.

Cons

Environment was not the best. Leadership needs training.

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, great training, and meaningful work.

Cons

Learning curve can be steep, but you grow quickly

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