Delta Global Service is horrible - Ramp Agent Unifi Employee Review

1.0
Nov 23, 2012
Recommend
CEO approval
Business Outlook

Pros

For now you can fly free on Delta Airlines - However - The pay is so low you can't afford to go anywhere (hotel, rental car, food). The pay is so low you have to work 80 hrs per week to barely make ends meet, so your always working not flying. You are low on the priority list so good luck getting out of a hub, especially hub to hub good luck with that. Where I work the management team is always threatening to suspend your flight benefits, it's like I can't afford to nor do I have the time to use these benefits.

Cons

Low pay, second class treatment, the management doesn’t have a clue about how to actually turn a flight; yet they walk around with a God complex. High turnover, so you always work short staff. High turnover so you always have to deal with the errors of new workers. Unaffordable health care insurance. Poor work environment, low worker moral. If you work at an airport like mines DGS has multiple mainline contracts so you are expected to learn and know multiple airline systems and keep up with multiple mainline training schedules even though you don’t receive flight benefits on those mainline carriers. Yet for the public you are expected to smile and represent that carrier like everything is peachy. You get to do all this for an ultra low wage. Unlike ground handlers PSA, AWAC, Express Jet etc DGS is not an airline so opportunity is limited, you can never work your way up to flight attendant, Pilot, Flight Dispatcher, Mechanic etc.

Explore other reviews about Unifi

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
1w
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
17h
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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