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      Uniphore Software Systems

      Engaged Employer

      Uniphore Software Systems reviews

      No mercy company - Sales Business Development Support Uniphore Software Systems Employee Review

      1.0
      May 20, 2023
      Sales business development support
      Recommend
      CEO approval
      Business Outlook

      Pros

      After the acquisition of Red Box, Uniphore restructured and make all of us redundancy.

      Cons

      They did not considered the business in Asia Pacific and all of us in Hong Kong was laid off after the organization restructure, they did not consider the long-term business for Greater China and all the existing customer feeling. Even as a Sales person, we felt concern about retaining our customers. Even as a support person, we felt the company do not show mercy and immediately terminated us without considering the customer point of support. Overall, the company just decided to lay people off without considering a stronger and more sounding plan for Asia.

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      Uniphore Software Systems Response
      3y
      Thank you for taking the time to comment on your experience with us. We value all our team members and are working to deliver the best possible experience for all of Uniphore's global employees. We are working to support our business needs, our employee’s needs and our customer’s needs and recognize that some individuals have been impacted by our decisions to focus our resources on other markets. We hope that our paths will cross in the future, and in the meantime, if you would like to reach out to us at WeAreListening@Uniphore.com, we welcome an open dialog to learn more about what we can do better.

      Explore other reviews about Uniphore Software Systems

      5.0
      May 28, 2026
      Vice president global alliances & channels
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, People, Value Prop, Solution/Product, Focus, a Bold and Ambitious Vision, Opportunity, Growth

      Cons

      Keeping the velocity behind GTM as AI moves Fast and we need to continue to exceed the pace of play and continue to consistently outperform, customer and partner expectations. Whoever does that the best, and that organization will win. And we will win!

      5.0
      May 27, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Business AI helping customers drive real outcomes Visionary and innovative CEO Strong momentum

      Cons

      None that I can think of

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