Great place to work - Design Manager United Infrastructure Employee Review

Good work-life balance initially (Monday to Friday, no weekends or bank holidays) Well-organised office environment Manageable workload at the start Role initially appeared stable

Lack of meaningful support from senior management Concerns raised were listened to but rarely acted upon Increasing workload with little guidance or support Repeated redundancies, often unexpected and poorly justified Staff turnover and absences negatively impacted morale Poor communication across the office Ongoing issues around workload and support were consistently ignored Low morale and job insecurity over time Overall decline in working environment

When I joined United Infrastructure as an L&D Advisor 1.5 month ago, I found my role well-defined with clear expectations and objectives, thanks to my supportive manager. Despite her being 2.5 hours away in Washington, I never felt disconnected.One of the things I appreciate most is the independence I have in my role. It’s empowering to be trusted to take ownership, especially in a fast-paced environment like ours. Yes, there’s a lot going on, and yes, things change quickly — but that’s part of the energy here. It keeps you learning and growing. The company has changed it's structure recently, which has caused some confusion. However, the supportive culture stands out, as colleagues willingly assist each other across teams. The motto "Together we achieve more" is genuinely reflected in the collaborative work environment, aligning well with the company values and the goals of the People Team.

The pace and complexity of change can feel like a lot to take in at first, especially when you're new. But it’s also a reflection of a company that’s growing, evolving, and constantly improving — which is exciting to be part of. While a bit more clarity around structure and processes could help new starters settle in faster, the support from colleagues truly makes the journey smoother and more enjoyable.